PROCESSING
- Our goal is to make sure that your items arrive as quickly and conveniently as possible. Having said this, please make sure that your order is filled out correctly because you will not be able to modify or cancel once the order is in the system. The order will be processed within 24 hours and sent out for delivery within 1-2 business days from the manufacturer's warehouse.
CONFIRMATION
- As soon as your purchase has been shipped, a shipping confirmation will be emailed to you by which you will be able to track the status of your shipment.
TRACKING
- Please make sure to monitor your order on a daily basis to make sure that everything is correct. If any problems arise make sure to Contact Us so that we can sort it out.
DELIVERY
- Please note that the your local customs office may delay your delivery time by requiring additional documents or time to clear your package. Your order will be delivered either by your local courier or postal office.
CHANGE/CANCELLATION
- If for any reason you need to change or cancel your order, notify us immediately. We process and ship out orders as soon as possible so once the order has been shipped from the warehouse, we will not be able to make any changes.
- Any orders that have already been packed or shipped cannot be cancelled.
- Please note that due to the high volume of orders we receive everyday, your shipment may take longer than expected. We know that it may be very frustrating to wait extra long for your order but we'd much rather have the wait be longer than sacrifice the quality of your order.